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I keep getting "Model Error" message when using PV8500 software to connect to my DC Load.

Last Updated: May 01, 2014 03:12PM PDT
Applicable Models:  8500, 8502, 8510, 8512, 8514 8518, 8520, 8522, 8524, 8526
Software:  PV8500
Version:  v6.33 or below
DC Load firmware version:  v1.83 or below

Q:  I keep getting "Model Error" message when using PV8500 software to connect to my DC Load.  What is the problem?

A:  Please install the latest version of PV8500 software from our website.  Tested version is v6.35.  There are some bug fixes with auto detecting the DC load in the system in order for the software to detect and initialize the parameters within PV8500 correctly.
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